Accessibility statement
This statement applies to the Register for a national professional qualification web-based service.
This service is managed by the Department for Education. We want everyone to be able to use it. You should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the service using just a keyboard
- navigate most of the service using speech recognition software
- listen to most of the service using a screen reader (including the most recent versions of Job Access With Speech (JAWS), Non-Visual Desktop Access (NVDA) and VoiceOver)
We have also made the content as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have an access need.
How accessible this service is
We know some parts of this service are not fully accessible:
- Page regions are not identified with Accessible Rich Internet Application (ARIA) landmarks.
- Users navigating with Dragon Naturally Speaking cannot expand accordion elements.
- The ‘Skip to main content’ link is incorrectly positioned before the cookie notice.
- The focus order is not always logical when navigating with iOS VoiceOver.
Feedback and contact information
If you need information on this service in a different format like an accessible PDF, large print, easy read, audio recording or braille, email continuing-professional-development@digital.education.gov.uk.
We’ll consider your request and get back to you within 7 days.
Reporting accessibility problems
We’re always looking to improve the accessibility of this service. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email continuing-professional-development@digital.education.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').
If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this service’s accessibility
The Department for Education is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This service is compliant with the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard.
How we improve accessibility
Accessibility issues are captured through user feedback, automated testing, and manual audits. These issues are then prioritised based on their impact on user experience, legal compliance, and severity. We manage them through a backlog system, assigning them to relevant teams for resolution, with regular reviews to ensure timely progress and adherence to accessibility standards.
Preparation of this accessibility statement
This statement was prepared and last reviewed in November 2025.
The service was last tested in October 2025.